Privacy Policy

Effective Date: October 4, 2026

Welcome to Sketchbook Graphics ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.sketchbookgraphics.com), purchase our products, or commission custom artwork.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the website (such as filling out a commission inquiry or signing up for our newsletter), or when you make a purchase.

  • Personal and Contact Details: Name, email address, phone number, shipping address, and billing address.

  • Payment Information: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored and processed securely by our payment processors (e.g., Stripe, PayPal, or Squarespace Payments).

  • Project Materials: Reference photos, descriptions, and other details you provide for custom artwork commissions.

  • Automatically Collected Information: When you visit, use, or navigate the site, our website host (Squarespace) automatically collects certain information. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, and referring URLs.

2. How We Use Your Information

We use the personal information collected via our website for a variety of business purposes described below:

  • To Fulfill and Manage Your Orders: To process payments, handle returns, and ship physical products or deliver digital files to you.

  • To Manage Commissions: To communicate with you regarding quotes, sketches, revisions, and the final delivery of your custom artwork.

  • To Send Administrative Information: To send you product, service, and new feature information, or information about changes to our terms, conditions, and policies.

  • To Send Marketing Communications: If you opted into our newsletter, we may use your email to send updates, promotions, and news. You can opt out at any time.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with the following categories of third parties as necessary to run our business:

  • Website Hosting and Operations: Our website is hosted by Squarespace. Squarespace collects personal data when you visit this website to power our site analytics and run our digital storefront securely.

  • Payment Processors: To securely process your transactions.

  • Shipping and Logistics: To deliver physical products (e.g., USPS, UPS, FedEx).

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to access or store information. Squarespace uses functional and required cookies to allow visitors to navigate and use key features on the site, such as the shopping cart and checkout process. We also use analytics cookies to understand site traffic and how visitors interact with our content.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access and obtain a copy of your personal information.

  • Request rectification or erasure of your data.

  • Opt-out of marketing emails at any time by clicking the "unsubscribe" link in the emails we send.

7. Contact Us

If you have questions or comments about this policy, or wish to update or delete your personal information, you may contact us at: support@sketchbookgraphics.com | Website: www.sketchbookgraphics.com